Standard Refund Rules
- Free cancellation up to 24 hours before the program
- Less than 24 hours or no-show → non-refundable
Deposit Policy
- Deposit payments (34%) are non-refundable
Refund Processing
To process a refund, provide:
- Payment email OR
- Transaction reference OR
- Payment receipt
Refunds:
- Are issued to the original payment method only
- Take 3–10 business days, depending on provider
As stated in your existing policy , we always aim to be fair and assist where possible.
Late Arrival / No Show
- Considered used service
- No refund applicable
Company Cancellation
If we cancel:
- You receive:
- Reschedule option OR
- Full refund